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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Jacob Houghtaling

January 8, 2024

1  out of  5 rating by George Jacob Houghtaling
"Great team that works here. I will say you will have to be patient. I have never been able to call them and get them. I always have to leave a message. They do, however, get back to you and give you very personalized service. Update: I had to change to a different office. I could not take not being able to call and get a hold of anybody. I had a vehicle I purchased to add and never had a call back."
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Nicholas Branson

December 20, 2023

5  out of  5 rating by Nicholas Branson
"I will always remember the wonderful service I received when I was younger! About 20 years ago my mother drove her car through the house with me in the passenger seat! It was one of her drug induced rages! Thankfully no questions were asked and insurance paid the hundred-thousand in damages and we got to keep our policy!"
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Theresa Siegel

March 15, 2023

5  out of  5 rating by Theresa Siegel
"For the past 23 years I have been a customer with Kathy Garrett-State Farm Insurance... They have always been friendly and so very helpful with all of my insurance needs. I enjoyed calling and speaking with them, I knew all my insurance needs were in good hands. I'm going to miss them now that I am back in Illinois. Go to Garrett they are a great company..."
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Heather Garrett

February 3, 2023

5  out of  5 rating by Heather Garrett
"The most incredible experience I’ve ever had. Not because I have the same last name, they have been doing my insurance for years and I have since moved out of state. The team is so incredible that they have actually had to call new offices that I now do insurance with and have had to teach them how to do certain things. The staff is a joy, and cares deeply for customers. They do everything they can. They go the extra mile and a half to help. I wish I still lived in AZ to have them insure me."
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Bob Hager

February 3, 2023

5  out of  5 rating by Bob Hager
"Kathy Garrett has been my agent for years. I absolutely love the service her office staff gives. They're kind, knowledgeable, extremely helpful, and always quick to respond. It's great to know that I'm in good hands should anything unexpected happen. Keep up the great work!"
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wade lollar

February 2, 2023

1  out of  5 rating by wade lollar
"This place is horrible you wait an hour to get on the phone with someone their prices are ridiculous I have no accidents and no tickets the lowest they could get my car insurance was $370 a month I'm a young guy I don't know how they expect us to put up with this 0/10 would never recommend. Nationwide was the biggest helped in person and the best prices."
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Seth v

April 24, 2022

5  out of  5 rating by Seth v
"Such a great place to get your insurance really nice people with competitive pricing would go nowhere else"
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John Flanigan

January 29, 2021

1  out of  5 rating by John Flanigan
"Kathy’s team is an embarrassment to the insurances industry from a service perspective. In 10 years, I never met or received a call from them with no claims. Every time we called, it’s as if we are putting them out. Basically her unqualified staff runs the practice."
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Thomas Ellis

December 20, 2020

5  out of  5 rating by Thomas Ellis
"My one stop (local) shop for all my insurance needs. Uber helpful and extremely knowledgeable. They’re just great."